Our utmost priority is the satisfaction of our valued customers, and we are dedicated to ensuring their delight with our exceptional products. Embarking on the challenging endeavor of delivering fresh produce, we have taken upon ourselves the responsibility of providing our esteemed clientele with Exotic Tropical Premium fruits.
Once your order is placed, we kindly request your vigilant attention to email communications regarding the delivery process. It is crucial to monitor these notifications closely. Upon receiving the package, we highly recommend promptly bringing it indoors and storing it in a cool and suitable location.
In the unfortunate event of any damage, we urge you to capture photographic evidence and promptly notify us within a strict timeframe of four hours from the time of receipt. Rest assured, we are fully committed to taking all necessary actions to rectify the situation and provide an appropriate resolution.
However, it is essential to note that we cannot assume responsibility for any spoilage or deterioration of the produce resulting from extended exposure to the elements due to being left unattended outdoors. We value your patronage and remain dedicated to delivering an exceptional experience. Please be assured that we will do everything within our power to exceed your expectations and ensure your utmost satisfaction.