At our core, we value our esteemed clientele and prioritize their utmost satisfaction with our exceptional merchandise. Tackling the intricate realm of fresh produce has been an arduous endeavor, yet we wholeheartedly embrace the challenge to offer our cherished customers the finest selection of Exotic Tropical Premium plants.
Upon finalizing your order, we kindly request that you remain vigilant for any correspondence regarding the delivery process. It is imperative to closely monitor these communications. Once the package arrives at your doorstep, we strongly advise promptly transferring it indoors and storing it in a cool, temperature-controlled environment.
Should you encounter any instances of damage, we implore you to swiftly capture photographic evidence within a stringent time frame of four hours from the moment of receipt. Our dedicated team will spare no effort in rectifying the situation and ensuring a suitable resolution is promptly implemented.
However, it is crucial to note that we cannot assume liability for any deterioration or spoilage of the produce resulting from prolonged exposure to the elements if left unattended outdoors. Rest assured that we remain committed to providing you with an exceptional shopping experience and will diligently address any concerns that may arise along the way.